Provide ongoing support to mentors
Existing resources
The Icehearts Europe manager is in charge to ensure the solid ad hoc training and support for the Icehearts Europe mentor.
This training can be completely or partly delegated. While including information on the local context and the relevant regulatory framework, the training shall focus on the following core elements:
An online training tool is available in 6 languages for all Icehearts Europe mentors to take – in addition to National tailored training:
BEST ADVICE FROM PILOT PARTNERS REGARDING LOCAL TRAINING OF MENTORS:
List to be created
Should you wish to go further, examples of local and national training strategies and agenda for ad hoc training of mentors are available for download at the end of this module.
Suggested on-going support system
Based on previous experiences, it is necessary for the well-being of the mentors to provide -besides the ad hoc onboarding training- ongoing support to the Icehearts Europe mentors. This can take many forms depending on the needs of your mentors as well as the resources available to you.